This page is here to pay an invoice under the DRAFT OR BLUEPRINT LABEL ONLY or if your order is for a bespoke commission.
Who can receive an invoice?
Anyone being 18 years old or over who has successfully completed a private video chat to finalise a purchase and for us to personalise and produce their order.
How can I pay for invoice?
+ By completing the form on your right
+ You will be directed towards our payment port
+ Please follow all instructions from your invoice.
Can I pay this invoice for someone else?
Yes but only if you have pre-arranged for the order to be sent out directly to their home address. Simply complete the billing details correctly on the form.
Where can you ship an order?
United Kingdom as a priority - if you live outside the United Kingdom, please email us with your enquiry and we will do our best to help out (subject to Brexit and other regulations).
What Is Your Exchange/Return Policy?
Refunds would always be executed in line with your statutory rights like if we did not deliver the service that you requested for example. Otherwise, no refund is actionable due to your order being personalised. For details, click here.
How secure is shopping on your online shop?
Online security is very important to us and a SSL certificate ensures that all payment are being data encrypted. If you still have some reservation about this process, please contact merci@dubocado.com and we will answer any question for you.
What usually happens after a payment is complete?
Your transaction will be confirmed via email and someone from our office may also give you a courtesy call or inquire directly with you if the order arrived as it should be. Delivery is normally organised one day after your order has been properly packaged and subject to a fixed schedule.